A City Shared…

The term ‘sharing city’ is being adopted by a growing number of location across the world.  However, understanding what this means and looks like can be difficult. The phrase seems mean different things to different people and it as if there is an overlap between what makes a ‘sharing city’, a ‘smart city’ or a Read more about A City Shared…[…]

Apple has announced that it is renaming all its 500 stores worldwide as “Town Squares”.

Wow! I am really looking forward to going into my local store to see the Christmas lights being switched on this year. Anyone who thinks a true “public space” can be found online needs to get out more. Are Apple really in that much trouble, with stagnating growth and another hugely overpriced Apple phone the Read more about Apple has announced that it is renaming all its 500 stores worldwide as “Town Squares”.[…]

Have Your Say on the New National Business Crime Centre

Over the past year I have been working with various Business Crime Reduction Partnerships (BCRPs), and latterly the new National Business Crime Centre, NABCP and others to draft, for the first time, an agreed nation set of standards. Pressure for this has come from businesses that want to be sure that they are supporting the Read more about Have Your Say on the New National Business Crime Centre[…]

Loyalty Cards: Why don’t they always create loyalty?

Loyalty cards are meant to be a way to ensure that your customers return to you. People keep plastic credit card style discount cards in their purse or wallet and use them time after time. Or, increasingly, they might be in a digital wallet or as an app on your smartphone. Loyalty programmes are supposed Read more about Loyalty Cards: Why don’t they always create loyalty?[…]

Extended Sunday trading due in the Autumn

The government has announced that it intends to allow local authorities to permit extended Sunday opening hours “to help combat online retailers” in the autumn. I’m so pleased they paid attention to my blog calling for this last year! In December internet retailers accounted for 13.8% of all retail spending, so it is a growing Read more about Extended Sunday trading due in the Autumn[…]